"Tom Kirkman rapidly emerges from being the accidental president with:
1. LOOKS As long as he ran from command ops to the Oval office in a hoodie, no one paid him any attention.
Stepping into a well tailored suit boosts his confidence
2. AUTHENTICITY What really works for him is the authenticity with which he communicates. He may not be the most experienced person for the position and he is open about it.
That's a quality that goes a long way in allaying the fears of a sceptical nation.
3. EMPATHY What makes him stand apart as a leader is that he doesn't believe in leading from the sidelines.
Whether it is a sinking submarine or a stuck space ship, he personally conveys empathy to the commanders and reassures them of the action being taken.
To communicate with authenticity is the hallmark of a leader even in an organisation too."